Privacy Policy

1. Introduction

On The River Marketing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at info@ontherivermarketing.com, use our services, or communicate with us regarding our sports card buying and reselling services and hobby slab products.

By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number (if voluntarily provided), mailing address, and any other information you provide when contacting us through our website forms, email, or other communication channels.

Transaction Information: Details about sports cards, hobby slabs, and collectible products you buy from or sell to us, including item descriptions, pricing, and shipping information.

Usage Data: Information about how you use our website, including IP address, browser type, operating system, referring URLs, pages viewed, and access times.

Communication Data: Records of correspondence if you contact us via email at guadalupe.vasquez@eeslp.com, through our website contact form, or through SMS/text messaging.

Providing your phone number or any personal information is not a condition of purchase of any goods, products, or services offered by On The River Marketing. You may purchase products and services from us without providing a phone number or consenting to receive text messages.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our sports card and hobby slab buying and reselling services
• To process transactions and send related information, including purchase confirmations and invoices
• To communicate with you about your inquiries, orders, collections, and service requests
• To send you marketing communications, promotional offers, and updates about our inventory (with your consent)
• To send SMS/text messages if you have expressly consented to receive such communications
• To improve our website, services, and customer experience
• To comply with legal obligations and enforce our terms of service

4. SMS/Text Messaging & Telephone Communications

IMPORTANT: This section describes our practices regarding SMS/text messaging and telephone communications.

On The River Marketing may send SMS/text messages to individuals who have provided their phone number and expressly opted in to receive such communications. By opting in, you consent to receive text messages from On The River Marketing, which may be sent using an automatic telephone dialing system (ATDS) or other automated technology.

We may use an automatic telephone dialing system (ATDS), autodialer, or similar automated technology to deliver SMS/text messages to your mobile device. Messages sent via an ATDS or automated system may include promotional content, transactional updates, order confirmations, shipping notifications, and other communications related to our sports card and hobby slab services.

Your consent to receive SMS/text messages, including messages delivered via an automatic telephone dialing system (ATDS), is not a condition of purchase of any goods or services from On The River Marketing. You are not required to consent to receive automated messages or messages sent via an ATDS in order to buy, sell, or trade sports cards, hobby slabs, or any other products or services through On The River Marketing.

Message Frequency: Message frequency varies based on your interactions with us, including inquiries, transactions, and account activity.

Message and Data Rates: Standard message and data rates may apply depending on your wireless carrier and plan.

Opt-Out: You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS/text messages from us unless you opt in again. Opting out of messages sent via ATDS or automated technology will not affect other communications.

Help: For help or questions about our text messaging program, reply HELP to any message or contact us at guadalupe.vasquez@eeslp.com.

We do not share, sell, rent, or otherwise disclose your phone number or opt-in information to any third parties for their own marketing purposes. Phone numbers and consent data collected for SMS/text messaging via automatic telephone dialing system (ATDS) technology will not be shared with or sold to third parties or affiliates for promotional purposes.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email delivery.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of On The River Marketing, our customers, or others.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt out of marketing communications and SMS/text messages (including those sent via ATDS)
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at guadalupe.vasquez@eeslp.com.

10. TCPA Compliance

On The River Marketing is committed to full compliance with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state telecommunications regulations. We obtain proper express written consent before sending any SMS/text messages using an automatic telephone dialing system (ATDS) or automated technology. We maintain records of all consents obtained and honor all opt-out requests promptly. Consent to receive communications via ATDS is not a condition of purchase of any products or services.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at guadalupe.vasquez@eeslp.com and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:

On The River Marketing
Email: guadalupe.vasquez@eeslp.com
Website: info@info@ontherivermarketing.com